Frequently Asked Questions
About Selling Your Used, Broken or Activation Lock Devices
What does Eco Recycling do with my item?
Eco Recycling believes that every item should have a chance to be reused whether it is resold on the open market, sent to developing countries or used by wholesalers for parts. We allocate your items to the best second home at this time.
How does Eco Recycling determine the value of my item?
We use industry leading technology to gather real time market data and give you the most accurate, up to date price to make sure you get paid the true value of your item.
What happens if Eco Recycling disagrees with the condition I select for my item?
If Eco Recycling disagrees with your selected item condition, we will email you with a re-quote offer within 5 days of your item being received. You can either choose to accept or decline the counter offer. If you do not respond to the re-quote offer within 5 days, we will send our re-quote offer to you one more time. we will process your item for payment at our suggested price and send you a check in the mail!
The item I want to sell back is broken or activation lock, will you still pay me for it?
Yes, We buy phones that are broken, activation lock or in poor condition. However, these will get a significantly lower price quote than items in good and working condition. Please accurately describe the condition of your item when obtaining your quote
Does Eco Recycling sell my personal information?
Eco Recycling will never sell, share or give out your personal information with other individuals, companies, or third parties without your express consent. Every device that comes in is immediately wiped clean of all personal and confidential information.
Does Eco Recycling PAY FOR SHIPPING?
Yes, we offer FREE USPS Shipping label for trade-in orders over $10 or more.
Is there a limit on the number of items I can sell to Eco Recycling?
No, never! It’s a simple process; the more you sell, the more you get paid. Remember the more you go green, the more you get green. In fact, Eco Recycling is currently and always working on encouraging you to sell more items to us. We update our Eco Recycling catalog daily
HOW LONG IS THE price QUOTE GUARANTEE?
We want you to get the best possible price for your used, broken or Activation lock smartphones, which is why we guarantee your price quote offer for your items for 30 days.
HOW LONG DOES IT TAKE TO GET PAID?
We issue payment after item inspection. Once we receive your item, it will be inspected within two (2) business days. Checks will be mailed via USPS within five (5) business days of the device being inspection complete. Paypal deposit will be made within two (2) business days of the device being inspection complete.