ECO RECYCLING
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​FREQUENTLY ASKED QUESTIONS

Eco Recycling accepts most IOS and Android Devices

Got a Tablet to Sell?

Pre-Sale Questions

Sell Your Tablets
How Does Eco Recycling Process Work?
Simply search your phone, answer a few questions and get your cash offer! We will then email you a free shipping label. Once we receive the item we will evaluate it and if it matches your description we will pay you via your chosen payment method.

How Do I Get Paid?
There are currently 2 payment options. Instant payments are through PayPal, We can also mail you a check.

When Do I Get Paid?
Once we receive your package, we will evaluate it and make sure it matches your description.  you should receive payment with in 3 - 5 Days. If you are requesting paypal payment is process  same day
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What if you determine my item does not match my description?
What we buy can be found on the website. We buy smart phones from all the major carriers, as well as tablets. If you do not see it on our list or on the website, we are not currently purchasing the item.

Can I Sell a Phone I Found?
No, we don’t buy devices that have been lost or stolen. If we are sent a lost or stolen device, we will not be able to return it.

Can I still sell my phone if it has been a bad esn from being lost or stolen?
No: phones that have been barred because they have been reported as lost or stolen will be turned over to the police or the wireless carrier and cannot be returned. All phones received are checked against a national database of stolen phones, and if they are found to be stolen, they are reported to the police and destroyed.

What Does Eco Recycling Do?
Eco Recycling is an electronics recycler. Our mission is to keep electronics in use as long as possible to keep e-waste to a minimum in our landfills, while putting money in your pocket. How do we accomplish this? We purchase used electronics and resell them to people that may be upgrading from much older technology at a reduced cost. We also purchase broken devices and send them to refurbishing centers to be used for parts and then sold as quality working units again. Not only does the environment benefit from what we do, but you do as well. We pay you top dollar on your used or unwanted electronics so that you can purchase the newest, latest, and greatest with the least amount of impact on your wallet! Here is an example: Say you have an older smartphone and you are ready to sell your phone for money to put towards a newer model. Let’s say we are offering $150 for your current phone and the cost of your upgrade to the new model is a standard $199.99. The impact on your wallet is now only $49.99 to purchase the newest smartphone model!

Can I Sell a Phone I Still Owe Money On?
Yes, you can sell your phone even if you still owe money on it. Most carriers waive the right in your Equipment Installment Plan to repossess your device if you fail to pay it off. It’s important that you still pay off the phone, of course, to avoid getting a bad IMEI or ESN number from your carrier — many networks will refuse to provide for blacklisted devices.

Can I Sell My Phone If It’s Broken?
Yes! We understand the environmental risks of throwing electronic devices in the trash, so we encourage individuals to sell their damaged or broken phones. As long as we’re accepting the type of device you have, we’ll offer you cash to take it off your hands!

How Do I Find My Phone Model?
You can find the model of your phone by going into the device’s settings and locating the “About” or “About Phone” section. It should give you access to your model, serial number, carrier, network and more.

How Many Phones Can I Sell?
We have no specific limit on the number of devices you can sell, as long as we’re currently accepting the types of devices you have. 
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How Do I Get in Touch With Eco Recycling?
We’ll be happy to answer your questions at any time. Reach out to us with a note on our contact page, and we’ll get back to you as soon as possible.
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